Frequently asked questions

For students

How do I join a class?: Browse classes on the Classes page, choose one that fits your goal, and complete the booking and payment. You'll get access to the class page and session links. You pay the class fee for each class you join, whether or not you have a subscription.
What if I miss a session?: Check the class page and teacher for recordings or make-up policy. Many teachers offer dedicated doubt-clearing sessions; reach out via the platform.
What payment methods are accepted?: We accept card, UPI, net banking, and wallet through our secure payment partner. Fees are shown in INR at the time of booking.
Can I get a refund?: Refund and cancellation policies depend on the class and teacher. Check the class page and booking flow for the specific policy before you pay.
What are monthly and yearly classes?: These are recurring programmes where you subscribe to a teacher for a month or a year. Class fees still apply when you book individual classes—subscription and class payments are separate. You can only enroll in classes for the batch you joined (monthly or yearly), not in all subscription classes.

How do I start teaching?: Sign up as a teacher, complete your profile, and submit for approval. Once approved, you can create classes (hourly, monthly, or yearly) and set your schedule, batch size, and pricing.
How are payments handled?: Payments from students are processed securely. Teachers receive payouts according to our withdrawal policy. Ensure your bank details are updated in Settings for timely payouts.
Do you interview teachers?: Yes. Teachers who offer monthly or yearly classes go through our process so we can ensure quality and structure. Hourly and one-on-one classes may have a simpler onboarding.
Can I run multiple batches?: Yes. You can create multiple batches for the same or different subjects, with small batch sizes and flexible timings to suit your and students' schedules.

What is TeacherSquare's quality process?: Teachers who offer monthly or yearly classes are vetted. We support admin monitoring of live classes, frequent Parent–Teacher Meetings (PTMs), and at least one dedicated doubt-clearing session so students and parents can trust the learning journey.
Is TeacherSquare only for competitive exams?: We support competitive exam training (JEE, NEET, Olympiads, etc.) as well as school curriculum, spoken English, and other subjects. The platform is built for average student growth across goals.
How do I contact support?: Use our Contact page or email support@teachersquare.com. We aim to respond within 1–2 business days.

For more, see our About and Contact pages.